The office manager is “the IT person”
Every printer jam and password reset lands on someone who has a different job.
Helpdesk handles it, so your team doesn't
IT AMC · Small offices · 5–50 users
IT AMC for small offices in Dubai, without hiring an IT person
Your team should be serving clients, not restarting routers or chasing a technician. Wexon looks after the computers, Wi‑Fi, printers, email and backups of offices with 5 to 50 users, for a fixed monthly fee per device.
- Helpdesk on WhatsApp, phone and email
- Scheduled preventive maintenance visits
- Microsoft 365, backup and security handled
- One predictable monthly cost
Not sure yet? Start with a free network & IT health check.
Local team in Al Quoz, Dubai
Onsite + remote support
Vendor-neutral, all brands
Clear scope and monthly reports
Sound familiar?
Small office, big IT headaches
One dead laptop stops invoicing
In a small team, one failed device can block a whole function for days.
Fast diagnosis, repair coordination and spare-part sourcing
New joiners wait for email and a laptop
Setting up accounts, licences and devices takes longer than it should.
Ready-to-work setup and clean offboarding
ISP router can't keep up
Video calls drop and Wi‑Fi dies in the far room as the team grows.
Proper Wi‑Fi, firewall and network management
Shared folder with no real backup
Years of files sit on one PC or NAS with no tested copy.
Backups monitored and restore-tested
Renewals sneak up on you
Domains, SSL, Microsoft 365 and antivirus licences lapse at the worst time.
Asset and renewal register kept for you
Your options
Why small offices choose an AMC
Hire in-house IT
- Salary, visa and leave cover
- One person's skill set
- Often under-used in a small office
Call a freelancer when broken
- Pay per visit, unpredictable bills
- No preventive maintenance
- No documentation of your setup
Wexon IT AMC
- A team instead of one person
- Fixed monthly fee per device
- Preventive care, documentation and reports
What's covered
Everything a small office runs on
The same service scope as our full computer AMC, sized for a small team.
Computers & laptops
- Windows and macOS support
- Repairs, upgrades, warranty claims
- Updates and performance tune-ups
Helpdesk
- WhatsApp, phone and email tickets
- Secure remote sessions
- Onsite visits when needed
Wi‑Fi & network
- Router, switch and access points
- Guest Wi‑Fi and dead-zone fixes
- ISP fault liaison
Printers & scanners
- Setup, drivers and scan-to-email
- Error and jam fixes
- Vendor coordination
Microsoft 365 / Google Workspace
- Users, mailboxes and licences
- Teams, OneDrive, SharePoint
- Email security records
Backup
- PCs, NAS and Microsoft 365
- Daily monitoring
- Scheduled restore tests
Security
- Antivirus / endpoint protection
- Patch management and MFA
- Firewall updates
Assets & renewals
- Hardware and licence register
- Renewal reminders
- Replacement planning
See the full list of 16 service areas on our Computer AMC page →
Plans
Same plans as our Computer AMC, sized for small offices
Prices shown are indicative ranges per device per month. Final pricing is fixed in your quote after a free health check.
Essential
5–10 users, simple setup
AED 65 – 85indicative · per device / month · excl. VAT
- Remote helpdesk, business hours
- Quarterly preventive visit
- Onsite breakdown support
- Updates and antivirus checks
- Target: remote in 4 business hours · onsite next business day
Business
10–50 users, growing teams
AED 95 – 125indicative · per device / month · excl. VAT
- Everything in Essential, plus:
- Priority helpdesk
- Monthly preventive visit
- Backup monitoring and restore tests
- Microsoft 365 and network management
- Monthly service report
- Target: remote in 2 business hours · onsite same business day
Enterprise
Server-based or multi-site offices
AED 140 – 185indicative · per device / month · excl. VAT
- Everything in Business, plus:
- Server and NAS management
- Standby units during repairs
- Quarterly IT review
- Target: remote within 1 hour · onsite within 4 business hours
Small office budget estimator
Indicative only, using the same rates as our Computer AMC estimator. Your fixed quote follows a free health check.
Indicative monthly budget
AED —
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Excl. VAT. Printers and network devices in the same office are normally covered within the device fee. Spare parts and licences are quoted separately.
Get my exact quoteCompare full plan details, response targets and AMC vs pay-per-call →
How it works
Covered in four steps
- 1
Free health check
We review your setup. Book it here.
- 2
Fixed quote
Asset list, plan, response targets and a per-device price.
- 3
Onboarding
We document everything and fix urgent risks first.
- 4
Ongoing care
Helpdesk, scheduled visits and monthly reports.
FAQ
Small office IT AMC: questions
Is an AMC worth it for an office with only 5 users?
Usually yes, if your team depends on computers, email and shared files every day. The Essential plan is designed for small, simple setups; the free health check will show whether an AMC or occasional one-off support makes more sense for you.
Are the prices on this page final?
No. They are indicative ranges per device per month, excluding VAT, matching our Computer AMC estimator. Your fixed price depends on device age, servers, sites and support hours, and is confirmed in a written quote.
Is hardware included?
Labour for diagnosis, repair and configuration is included. Spare parts, new devices, consumables and software licences are quoted separately unless your contract says otherwise.
Do you support staff working from home?
Yes. Remote helpdesk covers staff wherever they work, as long as their devices are listed in the contract.
What if we grow beyond 50 users?
Nothing changes in how we work. You add devices at your plan rate, and larger offices can move to the Enterprise plan or a custom scope.
How long is the contract?
AMCs are normally 12 months. The billing schedule and any notice terms are written into your quote before you sign.
Get a quote
Get a fixed IT AMC quote for your small office
Tell us your team size and we will arrange a free health check and a written quote.
- No obligation
- Fixed per-device price for 12 months
- Same plans as our Computer AMC